Mettle help
Support
Need help with your account, a score, or a question? Start here.
Contact Mettle support
Email support@playmettle.com. Include your user name, device type, app version, and the steps that led to the problem. Do not send a login code.
Email supportSign-in help
Enter your account email on the login screen. Mettle sends a six-digit code that expires after seven days. Check spam or junk mail if it does not arrive. Support will never ask for the code.
Rate a round
After a round, use the thumbs-up or thumbs-down control on the score screen. If you choose thumbs down, you can tell us whether the round was too easy, too hard, or had bad questions.
Scores and progress
Make sure you are signed into the same account on each device. Scores require a working internet connection to save. If a result is missing, send support your user name, the topic and round number, and the date you played.
Delete your account
You can permanently delete your Mettle account in the app or request deletion from the web. Read the steps and what gets deleted on the account deletion page.
Policies
Read the Privacy Policy and Terms of Service.